3 key benefits of UCaaS for any company, including yours
Companies worldwide are seeking to move their corporate communications to the Cloud by adopting UC…
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Why choose a Microsoft Teams-Certified UC solution?
What does choosing Microsoft Teams-certified UC solutions for customer service really mean?…
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Mida C3 with a step ahead: what’s new?
A new version of Mida C3 - Cloud Contact Center is now available to boost your communications.…
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Why should you adopt a compliance recorder?
Before analyzing the main reasons why you should invest in a compliance recorder for your customer…
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Why move your UC to Zoom with Mida
https://youtu.be/Lf9CpJkH_0U Are you considering moving your Unified Communications from a legacy…
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3 Customer Service trends to look out for in 2023
What to expect from the year ahead? It’s time to think about which new customer service trends…
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Microsoft-Ribbon Workshop: a precious day to learn and networking
In the Microsoft Italia offices in Milan, last week Mida took part as a speaker at Ribbon…
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Contact Center vs Call Center: what you should know
Does your company need a contact center or a call center to handle conversations? This is a…
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Microsoft Teams updates – fall 2022
Every month Microsoft shares a long list of new Microsoft Teams updates to improve its user…
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