Mida Attendant Console for Zoom



Empower your customer service by adding advanced professional features to Zoom

Talk to Us

EFFICIENTLY HANDLE YOUR BUSINESS COMMUNICATIONS IN ZOOM

Mida Attendant Console for Zoom is a professional and reliable UC solution that helps your receptionists smoothly manage requests.

Using a simple and intuitive interface, they rapidly handle multiple calls enhancing the customers’ experience. Their call management performance will be increased by advanced call features that streamline their daily activities.

mida-uc-suite-for-zoom-attendant-console-ac

Simple set-up 

Intuitive UI

Reliable and efficient

A PROFESSIONAL UC CONSOLE

  • Easy migration to Zoom from Legacy PBX
  • Intuitive web-based console for call management
  • Available as a Service in Mida Cloud
  • Maximum flexibility and minimum installation
  • Centralized management configuration
  • Accessibility for visually impaired and blind operators
  • Automatic welcome treatment
  • CRM integration via screen pop-up at call ringing/answer
mida attendant console for zoom - call management
ac zoom - receptionist - attendant console

USEFUL FOR STREAMLINING AGENTS’ TASKS

Modular layout, fully customizable for each user:
  • Configure keyboard shortcuts
  • Configure directory contact numbers as speed dials
  • View status of calls waiting in queues
  • Insert personal reminders

A COMPLETE UC MANAGEMENT SYSTEM

  • Supervisor console to manage agents/receptionists
  • Advanced dispatching algorithms
  • Announcement and menu-driven initial call treatment (IVR)
  • Camp On, Call Park, and VIP calls
  • Possibility to record calls and easy search and listen to them
mida attendant console zoom - advanced features

FIND OUT MORE ABOUT
THE MIDA ATTENDANT CONSOLE
FOR ZOOM

Want to learn more aboutMida Attendant Console for Zoom?

Talk to us