When Communication gets critical you need a 100% reliable and flexible solution to count on.
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Our Solutions for Transportation market
We have been providing telecommunications solutions for the transportation market for more than 15 years. Thanks to our products flexibility and experience, we can address the special requirements of each project.
We provide end-to-end products and services starting from project design up to SAT/FAT activities.
VERTICALS WE ADDRESS
Railways & Metro
Airports
Highways
Maritime
- Our URS (Universal Recording System) platform can address all traceability requirements
- Available in centralized or distributed architectures
- 100% guaranteed recordings, also in the event of site isolation
- High availability (HA) to grant service continuity, even in case of emergency
- Unique and centralized recording lets a single point of management for all communications sub-systems
- Supports all relevant IP and TDM protocols
- A single system managing communications recordings of administration, OCC/BCC, public announcements, radio, tetra, analog, group calls, etc.
- Scenario reconstruction for incident analysis
- Supports both ground and on-board recordings
- URS architecture allows the tracing/recording of voice and video communications, desktop activities of operators in Operative Control Centers, critical/alarm messaging and communication with the control tower
- Our contact center allows implementing customer services (e.g. ticket purchase, travel assistance, lost & found service etc.)
- Special phone applications to share information on flight status for both desk/ check-in operators and terminal and gate operators.
- Automated voice services (IVR) to provide end-customers with relevant information about the flights status
- Integrated with standard airports communication protocols
- Mida Call Analytics lets computing the bills of each different enterprise using the airport telephony infrastructure, thanks to the multi-tenancy of Mida Platform
- Recording of all critical communications between the in-field operators and centralized support rooms
- Recording of also emergency calls coming from roadside SOS boxes
- IVR vertical solution for traffic info to drivers, completely integrated with legacy highway protocols
- Recording of critical communications between maritime authorities and coast guard ships
- Mida Call Analytics for satellite communications on cruise ships
- Customized integrated wake-up services for cruise ships