Mida Voice and Video Recorder
A unified recording platform that’s vendor-neutral, cost-effective, and easy to deploy.
Securely record calls on multiple sub-systems with a unique and centralized solution!
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Mida Voice and Video Recorder for Contact Centers - AN EASY WAY TO TRACK ANDMONITOR UC
The Mida Recorder records all your voice and video communications, regardless of the sub-systems where they’re coming from, implementing a real Unified Recording System (URS).
Thanks to its search & play console you can recover and listen/see specific files, anytime from any device.
Mida Recorder is a Multimedia Recording System for professional and telephony networks that supports all relevant communication technologies in one single future proof platform.It also addresses specific requirements - functional and regulatory - of different industries.
A recording platform for all Needs
- Unified recording platform
- 100% virtualized solution, lower costs
- Fast solution design
- Simple deployment and maintenance
- Available for all communication technologies
- Blockchain secured recordings
- Compliant with the latest privacy regulations (GDPR, MIFID2)
PROFESSIONAL AND COST-EFFECTIVE RECORDING
- 100% virtualized solution, lower costs
- Secure your business critical communications
- Fast solution design
- Simple deployment and maintenance
- Available for all communication technologies
- Compliance recording for regulatory requirements (GDPR, PCI)
A professional compliance recording platform
- 100% virtualized solution, lower costs
- Same centralized solution for different sub-systems i.e.Cisco and Microsoft
- Multi-branch support
- Compliance recording and Call Match modules for regulatory requirements (GDPR, MIFID2)
- Support also for trading room technologies
- Multilevel authentication
- Blockchain secured recordings
COMPLIANT AND COST-EFFECTIVE RECORDING
- 100% virtualized solution, lower costs
- Secures your business critical communications
- Fast solution design
- Simple deployment and maintenance
- Available for all communication technologies UUS Support (ASCI and EIRENE)
- Compliant with the latest privacy regulations (GDPR, PCI)
Professional recording for critical communications
- Hardware agnostic, lower costs
- Compliance recording for regulatory requirements (GDPR, PCI)
- Supports emergency lines and special devices
- Supports recording for on-board and ground communications
- Integrates Radio communications (TETRA/DMRS) and GSMR-Dispatchers in the same platform
- Advanced call scenario reconstruction
- Audio and CCTV video recordings in the same platform
- Supports analogue and VoIP Public announcements (PAVA)
- UUS Support (ASCI and EIRENE)
Professional recording for critical communications
- Hardware agnostic, lower costs
- Traffic- based licensing ensuring recording also on peaks
- Multi-branch/site support
- High availability and parallel recording
- Compliance recording for regulatory requirements (GDPR, PCI)
- Advanced call scenario reconstruction
- UUS Support (ASCI and EIRENE)
Professional recording for critical communications
- Hardware agnostic, lower costs
- Compliance recording for regulatory requirements (GDPR, PCI)
- All communications channel recorded in a unique platform
- Supports turrets and special devices
- Voice and deskstop recording
- UUS Support (ASCI and EIRENE)
Professional recorder for your core network
- Implements core voice recording (regulatory)
- Impelments customer/tenant-based recording solution
- Compliance recording for regulatory requirements (GDPR, PCI)
- Blockchain secured recordings
- Flexible architecture for centralized or on- Prem retention
- Compression and encryption for storage optimization
- Leverages on Service Providers datacenter infrastructure
- Hardware agnostic, lower costs
- Enhances traffic/storage revenues
FLEXIBLE AND MODULAR ARCHITECTURE
- Centralized call archiving
- Full scalability
- Active call recording
- Total recording functionalities, based on mirror port sniffing
- Standalone SIP VoIP resources
- Set of collectors supporting WebDav, built-in bridge etc.
- Supports all technologies and protocols - VoIP, VoLTE, E1, DSS1, GSM-R, SIP-R
SEAMLESS TRANSITIONS FROM CISCO MEDIASENSE
- One of the best replacement solutions
- Replaces all recording functionalities (supports all CUCM recording methods)
- Seamless Northbound API Integration
- Easy historical data migration
Some companies that rely on the Mida Voice and Video Recorder
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