18 April 2023
Mida and Bludis’s first webinar to discover the new partnership
Last week Mida and Bludis unveiled their new business agreement to propose to Italian companies our…
0 Comments2 Minutes
Post
18 April 2023PartnershipsUnified Communications
17 April 2023
Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft…
Microsoft Teams,Customer Service,Products
0 Comments4 Minutes
Post
17 April 2023Microsoft Teams,Customer Service,ProductsMicrosoft Teams,Unified Communications,Customer Service
12 April 2023
Out-of-the-box support with WhatsApp integration
WhatsApp is a great leap forward for your customer service. You should adopt it as an additional…
Products,Unified Communications
0 Comments4 Minutes
Post
12 April 2023Products,Unified CommunicationsUnified Communications,Cloud Contact Center,WhatsApp integration
11 April 2023
Mida and Bludis: together to boost Italian companies UC
Mida is proud to share with you a new partnership to propose UC solutions to the Italian market. We…
0 Comments3 Minutes
Post
15 March 2023
Microsoft Teams: the latest updates – March 2023
Microsoft takes care to always enhance the user experience of its communication and collaboration…
0 Comments3 Minutes
Post
15 March 2023Microsoft TeamsMicrosoft Teams,UC Solutions,Customer Service,customer care
8 March 2023
Why is flexibility essential for your contact center?
Choosing the right UC system for your customer service is a priority. Streamlining agents’ workflow…
Customer Service,Unified Communications
0 Comments4 Minutes
Post
8 March 2023Customer Service,Unified Communicationscontact center,Customer Service,customer care,customer experience,Cloud Contact Center
27 February 2023
Main pros of a multi-channel support
Providing satisfactory customer service makes a difference in your business growth. How people's…
0 Comments5 Minutes
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27 February 2023Customer Service
14 February 2023
Enterprise Connect: why meet us at booth 335?
The enterprise IT community is going to gather to share opinions about the latest technologies and…
0 Comments1 Minutes
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14 February 2023Events and webinarsUC Solutions,uc,Enterprise Connect
13 February 2023
How to gradually migrate UC to the Cloud?
The new era of corporate communications has already begun: digital interactions are widely part of…
Microsoft Teams,Customer Service,Zoom,Unified Communications
0 Comments2 Minutes
Post
13 February 2023Microsoft Teams,Customer Service,Zoom,Unified CommunicationsUC Solutions,Cloud Contact Center
9 February 2023
How to satisfy customers by relying on Microsoft Teams-certified UC solutions?
Exceed customers’ expectations by choosing a contact center and a compliance recorder certified by…
Microsoft Teams,Certifications
0 Comments5 Minutes
Post
9 February 2023Microsoft Teams,Certifications