8 March 2023
Why is flexibility essential for your contact center?
Choosing the right UC system for your customer service is a priority. Streamlining agents’ workflow…
Customer Service,Unified Communications
0 Comments4 Minutes
Post
8 March 2023Customer Service,Unified Communicationscontact center,Customer Service,customer care,customer experience,Cloud Contact Center
27 February 2023
Main pros of a multi-channel support
Providing satisfactory customer service makes a difference in your business growth. How people's…
0 Comments5 Minutes
Post
27 February 2023Customer Service
14 February 2023
Enterprise Connect: why meet us at booth 335?
The enterprise IT community is going to gather to share opinions about the latest technologies and…
0 Comments1 Minutes
Post
14 February 2023Events and webinarsUC Solutions,uc,Enterprise Connect
13 February 2023
How to gradually migrate UC to the Cloud?
The new era of corporate communications has already begun: digital interactions are widely part of…
Microsoft Teams,Customer Service,Zoom,Unified Communications
0 Comments2 Minutes
Post
13 February 2023Microsoft Teams,Customer Service,Zoom,Unified CommunicationsUC Solutions,Cloud Contact Center
9 February 2023
How to satisfy customers by relying on Microsoft Teams-certified UC solutions?
Exceed customers’ expectations by choosing a contact center and a compliance recorder certified by…
Microsoft Teams,Certifications
0 Comments5 Minutes
Post
9 February 2023Microsoft Teams,Certifications
6 February 2023
3 key benefits of UCaaS for any company, including yours
Companies worldwide are seeking to move their corporate communications to the Cloud by adopting UC…
Customer Service,Unified Communications
0 Comments3 Minutes
Post
6 February 2023Customer Service,Unified CommunicationsUC Solutions,contact center,uc,customer care,uc market,UCaaS
31 January 2023
Why choose a Microsoft Teams-Certified UC solution?
What does choosing Microsoft Teams-certified UC solutions for customer service really mean?…
Microsoft Teams,Certifications,Products,Unified Communications
0 Comments2 Minutes
Post
31 January 2023Microsoft Teams,Certifications,Products,Unified CommunicationsMicrosoft Teams,UC Solutions,Customer Service,Mida UC suite for Teams
16 January 2023
Mida C3 with a step ahead: what’s new?
A new version of Mida C3 - Cloud Contact Center is now available to boost your communications.…
0 Comments3 Minutes
Post
16 January 2023Productscontact center,Cloud Contact Center
12 January 2023
Why should you adopt a compliance recorder?
Before analyzing the main reasons why you should invest in a compliance recorder for your customer…
Customer Service,Products,Unified Communications
0 Comments4 Minutes
Post
12 January 2023Customer Service,Products,Unified Communications
9 January 2023
Why move your UC to Zoom with Mida
https://youtu.be/Lf9CpJkH_0U Are you considering moving your Unified Communications from a legacy…
0 Comments4 Minutes
Post