Mida and Ribbon: our joint proposition at Commsverse 2023
Commsverse 2023 is approaching: the biggest annual independent Microsoft Teams conference will take place on June…
Enterprise Connect: why meet us at booth 335?
The enterprise IT community is going to gather to share opinions about the latest technologies and solutions in the UC market…
3 key benefits of UCaaS for any company, including yours
Companies worldwide are seeking to move their corporate communications to the Cloud by adopting UC applications that completely…
Contact Center vs Call Center: what you should know
Does your company need a contact center or a call center to handle conversations? This is a critical question to project an…
UCaaS: more than just a license model
In recent years, new communication and collaboration platforms have become popular, and new licensing models have emerged to…
Enterprise Connect 2022: a preview of our hybrid booth
It seems like this year we are going to make it! After 3 postponed editions due to Pandemic restrictions, we are excited to…
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
Customer service: expectations in the post-pandemic era
2020 was a particular year that shook the global economy revolutionizing rapidly the way people live their lives. Due to the…
Threats and advantages of moving a contact center service to Microsoft Teams
More than 115 million people use daily Microsoft Teams as a collaboration and communication platform. It is a reliable solution…
What is new in Microsoft Teams? - December 2020
The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75 million and now they are 115…