Mida Contact Center and Compliance Recorder are officially certified for Microsoft Teams
Mida has a big milestone that would like to share with you: its Contact center and Compliance Recorder have recently been…
The new era of the fax server: an overview of its evolution and adoption
Do you think fax server adoption has drastically decreased in these years? We would like to change your mind because this…
UC data analysis or customer surveys: how to boost your customer service?
Companies have figured out how essential is high-quality customer service for business growth. Providing a powerful customer…
Choose Mida Attendant Console for Zoom to empower your customer service
Following the huge request for communication and collaboration tools, Zoom has evolved its platform by adding new important…