Microsoft Teams: the latest update - Fall 2023
Microsoft Ignite is approaching (November 14-17 - official site) and many of the updates on new Microsoft Teams features will…
Microsoft Teams: the latest updates
Microsoft's Teams platform is constantly evolving: several updates in the last months that include the use of avatars during…
Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft Teams platform in combination…
Microsoft Teams: the latest updates - March 2023
Microsoft takes care to always enhance the user experience of its communication and collaboration experience in Microsoft…
Why choose a Microsoft Teams-Certified UC solution?
What does choosing Microsoft Teams-certified UC solutions for customer service really mean? Marco Cortese, Mida's…
Microsoft-Ribbon Workshop: a precious day to learn and networking
In the Microsoft Italia offices in Milan, last week Mida took part as a speaker at Ribbon Communications’s training day on the…
Mida Contact Center and Compliance Recorder are officially certified for Microsoft Teams
Mida has a big milestone that would like to share with you: its Contact center and Compliance Recorder have recently been…
Microsoft Teams updates - Summer 2022
During the summer Microsoft shared a long list of new and updated features for Teams to improve customers' day-to-day working…
Be Connected Day: the Italian phygital event about the future of Microsoft Modern Workplace
What do you know about Microsoft Modern Workplace and how to leverage it to enrich corporate communication? If you would like…
Connect, Extend, Power: features and business opportunities behind labels
From discussions with customers and partners, we realized that there is still quite a lot of confusion about how a contact…