Why are CRM and Business Intelligence essential integrations for this hybrid work scenario?
In recent times, due to the restrictions caused by the Pandemic, companies all over the world have been suddenly forced to…
“All you need to know about Microsoft direct routing” RBBN workshop, Dubai, March 23rd
We are always glad to participate in events together with our longstanding partner Ribbon Communications. This time it is an…
Mida and Microsys: together on Teams CRM integration
Our partner network is constantly widening and we are glad to rely on trusted partners around the world to help global…
How to complete Microsoft Teams offer with enterprise telephony solution - webinar
Are you a service provider or a system integrator? What do you know about Direct Routing and contact center applications for…
Microsoft Teams Updates - Summer 2021
Microsoft Teams never stops its improvement process to provide always the best user experience. Even in these summer months,…
Mida has passed the interoperability tests for Microsoft Teams
As announced months ago, Mida Solutions is in Microsoft Teams Connected Contact Center Certification Program. We have made…
Mida confirms the interoperability with Patton eSBC for Teams Direct Routing
We are happy to announce the recently tested interoperability between our UC applications for Microsoft Teams and Patton…
Direct Routing vs Calling Plans for voice in Microsoft Teams
In the last year, CIOs and IT Managers have been forced to adopt new cloud communication and collaboration tools to allow…
New release available now - Improved UX for your operators, also in Microsoft Teams!
We have some great news to share today: Mida Platform's latest release is now available in GA. Which are the most electrifying…
Microsoft Teams Updates - Spring 2021
Microsoft Teams has left its competitors so far behind that it is likely to be soon recognized as the most used collaboration…