Mida and Ribbon: our joint proposition at Commsverse 2023
Commsverse 2023 is approaching: the biggest annual independent Microsoft Teams conference will take place on June…
3 key benefits of UCaaS for any company, including yours
Companies worldwide are seeking to move their corporate communications to the Cloud by adopting UC applications that completely…
Be Connected Day: the Italian phygital event about the future of Microsoft Modern Workplace
What do you know about Microsoft Modern Workplace and how to leverage it to enrich corporate communication? If you would like…
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
Threats and advantages of moving a contact center service to Microsoft Teams
More than 115 million people use daily Microsoft Teams as a collaboration and communication platform. It is a reliable solution…
Microsoft Teams latest updates
With over 27 million meetings per month and more than 115 million daily active users, the increase in Microsoft Teams' adoption…
2021 Customer Service trends
The new year has started and we wanted to share the predictions for 2021 customer service trends. Covid-19 Pandemic is still…
What is new in Microsoft Teams? - December 2020
The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75 million and now they are 115…
A new contact center age
Contact Center solutions are now changing and this is a topic of growing interest in 2020. Companies’ challenge is to increase…