16 December 2020
What is new in Microsoft Teams? – December 2020
The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75…
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16 December 2020Microsoft TeamsUnified Communications,UC Solutions,Microsoft,uc,uc market,Teams Phones,Meetings,Business calls,Microsoft Teams update,Microsoft Teams
14 December 2020
Italian Public Administrations choose Mida Attendant Console
We are happy to announce that starting from January 2021 Mida Attendant Console will be available…
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14 December 2020Contest,Newscall center,customer care,Public Administration,Italy,Attendant Console,Price list,private telephone systems,Unified Communications
27 November 2020
A new contact center age
Contact Center solutions are now changing and this is a topic of growing interest in 2020.…
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27 November 2020Customer Servicecontact center,call center,Customer Service,comms,uc,customer care,after sales services,customer,voip,uc market,Unified Communications,UC Solutions
23 November 2020
Mida Solutions, Nethive, and Offsquare: together for the internationalization
Mida Solutions, Nethive, and Offsquare have won the program POR FESR 2014-2020 for…
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23 November 2020Agreement,NewsUC Solutions,POR FESR,international audience,internationalization,global market,international events,comms,uc,Unified Communications
27 October 2020
Salesforce App in Microsoft Teams
Microsoft and Salesforce have just become partners and Salesforce app and integration for Microsoft…
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27 October 2020Microsoft Teamscontact center,Salesforce,CRM,Customer Service,Integration,Microsoft Teams
19 October 2020
Mida Contact Center soon certified for Microsoft Teams
Have you ever heard about Connected Contact Center for Microsoft Teams Certification Program? This…
Certifications,News,Microsoft Teams
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19 October 2020Certifications,News,Microsoft TeamsMicrosoft Teams,Unified Communications,UC Solutions,contact center,call management,Certification
12 October 2020
Mida and FVC: a new opportunity in the Middle East
Mida Solutions is ready to sign a new strategic collaboration that will help strengthen its…
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12 October 2020Partnerships,Agreement,NewsPartnership,UC Solutions,FVC,Middle East,VAD,Unified Communications
29 September 2020
Microsoft Ignite 2020 in a nutshell
Microsoft Ignite 2020 has just finished and there are some fantastic features coming soon in…
Events and webinars,Microsoft Teams
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29 September 2020Events and webinars,Microsoft TeamsMicrosoft Ignite,Azure Communication Service,Breakout Rooms,Meeting recap,Collaborative calling,Headspace,Microsoft Teams
25 September 2020
Google Cloud Business Application Platform: no-code applications
As Covid-19 Pandemic is massively accelerating digital transformation, there is an increasing…
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25 September 2020NewsOnline Marketplace,Google Cloud,Microsoft Azure Marketplace,Cloud Solutions
18 September 2020
Contact Center for Microsoft Teams: all you need to know!
Contact Center for Microsoft Teams: all you need to know! Microsoft Teams is currently one of the…
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18 September 2020Microsoft Teamscontact center,APIs,call center,call management,Microsoft Teams APIs,Microsoft Teams