16 December 2020
What is new in Microsoft Teams? – December 2020
The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75…
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16 December 2020Microsoft TeamsMicrosoft Teams,Unified Communications,UC Solutions,Microsoft,uc,uc market,Teams Phones,Meetings,Business calls,Microsoft Teams update
14 December 2020
Italian Public Administrations choose Mida Attendant Console
We are happy to announce that starting from January 2021 Mida Attendant Console will be available…
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14 December 2020News,ContestUnified Communications,call center,customer care,Public Administration,Italy,Attendant Console,Price list,private telephone systems
27 November 2020
A new contact center age
Contact Center solutions are now changing and this is a topic of growing interest in 2020.…
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27 November 2020Customer ServiceUnified Communications,UC Solutions,contact center,call center,Customer Service,comms,uc,customer care,after sales services,customer,voip,uc market
23 November 2020
Mida Solutions, Nethive, and Offsquare: together for the internationalization
Mida Solutions, Nethive, and Offsquare have won the program POR FESR 2014-2020 for…
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23 November 2020News,AgreementUnified Communications,UC Solutions,POR FESR,international audience,internationalization,global market,international events,comms,uc
27 October 2020
Salesforce App in Microsoft Teams
Microsoft and Salesforce have just become partners and Salesforce app and integration for Microsoft…
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27 October 2020Microsoft TeamsMicrosoft Teams,contact center,Salesforce,CRM,Customer Service,Integration
19 October 2020
Mida Contact Center soon certified for Microsoft Teams
Have you ever heard about Connected Contact Center for Microsoft Teams Certification Program? This…
News,Microsoft Teams,Certifications
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19 October 2020News,Microsoft Teams,CertificationsMicrosoft Teams,Unified Communications,UC Solutions,contact center,call management,Certification
12 October 2020
Mida and FVC: a new opportunity in the Middle East
Mida Solutions is ready to sign a new strategic collaboration that will help strengthen its…
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12 October 2020News,Partnerships,AgreementUnified Communications,Partnership,UC Solutions,FVC,Middle East,VAD
29 September 2020
Microsoft Ignite 2020 in a nutshell
Microsoft Ignite 2020 has just finished and there are some fantastic features coming soon in…
Microsoft Teams,Events and webinars
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29 September 2020Microsoft Teams,Events and webinarsMicrosoft Teams,Microsoft Ignite,Azure Communication Service,Breakout Rooms,Meeting recap,Collaborative calling,Headspace
25 September 2020
Google Cloud Business Application Platform: no-code applications
As Covid-19 Pandemic is massively accelerating digital transformation, there is an increasing…
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25 September 2020NewsCloud Solutions,Online Marketplace,Google Cloud,Microsoft Azure Marketplace
18 September 2020
Contact Center for Microsoft Teams: all you need to know!
Contact Center for Microsoft Teams: all you need to know! Microsoft Teams is currently one of the…
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18 September 2020Microsoft TeamsMicrosoft Teams,contact center,APIs,call center,call management,Microsoft Teams APIs