Mida Recorder new UI: simple and intuitive

Mida never stops updating its UC products, and it’s not just a matter of technologies, security, features, integrations and…

Call recording softwares are an important tool companies can rely on as they can often be integrated into cloud-based contact…

Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…

Mida will be among the sponsors of UC Summit, the UC Today’s annual conference and expo about Unified Communication and…

Have you followed all the latest Microsoft Teams updates? If you feel you have missed something, don’t worry! In this article,…

Are you a service provider or a system integrator? What do you know about Direct Routing and contact center applications for…

Next week we will attend “It’s all banking & insurance”, the event focused on technological solutions for the banking and…

The choice of which contact center platform to adopt is a complex task: there are many aspects to take into consideration, and…

No more doubts about the importance of keeping your agents motivated: the way your operators engage in their work, how they…

Microsoft Teams never stops its improvement process to provide always the best user experience. Even in these summer months,…

More than Unified Collaboration