Mida and Ribbon: our joint proposition at Commsverse 2023
Commsverse 2023 is approaching: the biggest annual independent Microsoft Teams conference will take place on June…
Which UC challenges are our partners facing at the moment?
What are the main challenges our partners in the UC ecosystem are facing? In this article, we are going to analyze the…
Compliance Recorder for Microsoft Teams: 3 must-have features to bear in mind
More and more companies globally are realizing the enormous potential of a compliance recorder for recording and storing…
Mida and Bludis’s first webinar to discover the new partnership
Last week Mida and Bludis unveiled their new business agreement to propose to Italian companies our forward-future UC solutions…
Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft Teams platform in combination…
Out-of-the-box support with WhatsApp integration
WhatsApp is a great leap forward for your customer service. You should adopt it as an additional tool to redefine your approach…
Mida and Bludis: together to boost Italian companies UC
Mida is proud to share with you a new partnership to propose UC solutions to the Italian market. We have just signed a business…
Microsoft Teams: the latest updates - March 2023
Microsoft takes care to always enhance the user experience of its communication and collaboration experience in Microsoft…
Why is flexibility essential for your contact center?
Choosing the right UC system for your customer service is a priority. Streamlining agents’ workflow allows them to better…
Main pros of a multi-channel support
Providing satisfactory customer service makes a difference in your business growth. How people's conversations are managed…