3 March 2022
Mida and Microsys: together on Teams CRM integration
Our partner network is constantly widening and we are glad to rely on trusted partners around the…
0 Comments4 Minutes
Post
3 March 2022Microsoft Teams,PartnershipsMicrosoft Teams,Partnership,CRM integration,Microsys
22 February 2022
Mida Call Analytics: your new advanced tool for UC reporting
Are we really aware of how crucial it is for companies to analyze Unified Communication data? This…
0 Comments5 Minutes
Post
22 February 2022ProductsUnified Communications,Business calls,Call Analytics,UC data analysis,UC data
15 February 2022
Mida Recorder new UI: simple and intuitive
Mida never stops updating its UC products, and it’s not just a matter of technologies, security,…
0 Comments4 Minutes
Post
15 February 2022ProductsUnified Communications,Mida Recorder,UI,UX,User Experience,User Interface
10 February 2022
Call Recording: the 6 main benefits for your customer service
Call recording softwares are an important tool companies can rely on as they can often be…
0 Comments8 Minutes
Post
10 February 2022Customer ServiceUnified Communications,Customer Service,customer care,Recorder,call recording
17 January 2022
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce…
0 Comments5 Minutes
Post
17 January 2022Products,ZoomUnified Communications,uc,uc market,Recorder,Cloud Contact Center,Zoom UC applications
13 January 2022
New Year, New Plans: Preview from UC Summit 2022
Mida will be among the sponsors of UC Summit, the UC Today’s annual conference and expo about…
Events and webinars,Products,Zoom
0 Comments4 Minutes
Post
13 January 2022Events and webinars,Products,ZoomUC Solutions,UC Summit,Zoom UC applications,Call Analytics
3 December 2021
Microsoft Teams updates – Fall 2021
Have you followed all the latest Microsoft Teams updates? If you feel you have missed something,…
0 Comments6 Minutes
Post
3 December 2021Microsoft Teams
15 November 2021
How to complete Microsoft Teams offer with enterprise telephony solution – webinar
Are you a service provider or a system integrator? What do you know about Direct Routing and…
0 Comments4 Minutes
Post
15 November 2021Events and webinarsMicrosoft Teams,Partnership
12 November 2021
Meet us at “It’s all banking & insurance” – 2021
Next week we will attend “It’s all banking & insurance”, the event focused on technological…
0 Comments3 Minutes
Post
12 November 2021Events and webinars
19 October 2021
3 reasons to adopt a contact center with CRM integration
The choice of which contact center platform to adopt is a complex task: there are many aspects to…
0 Comments4 Minutes
Post
19 October 2021Customer ServiceUC Solutions,contact center,CRM,Customer Service,CRM integration