UC data analysis or customer surveys: how to boost your customer service?
Companies have figured out how essential is high-quality customer service for business growth. Providing a powerful customer…
Mida is now an ISO 27001 certified company
Mida is proud to officially announce the ISO 27001 certification, recently issued by DNV GL, one of the leading global auditors…
Mida Call Analytics: your new advanced tool for UC reporting
Are we really aware of how crucial it is for companies to analyze Unified Communication data? This data hides essential…