Where Should MSPs Focus Their Strategic Attention In 2025? Part I
27 March 2025uc,Customer Service,Unified Communications,Compliance Recorder,AI,MSPs,MSP,Resellers,Managed Service Provider,TelecommunicationsInformal CX,Partnerships,contact center
Navigating the Channel’s Evolving Landscape: Key Strategies for Telco Resellers and MSPs in 2025 Many of the core challenges…
AI & Call Recording, Part 2: 5 Reasons why Transcription Enhances Call Recording Systems
19 March 2025CCaaS,transcription,AI,Artificisl intelligence,Customerservice,Senza categoriacustomer experience
In today’s data-driven business environment, capturing and analyzing customer interactions is paramount for improving service…
6 Essential Questions to Ask About a Contact Center Solution
11 March 2025Customer Service,ProductsUCaaS,CCaaS,corporate communications,Unified Communications,contact center
With Avaya announcing the end of free technical support for contact centers with fewer than 200 seats, many small to midsize…
Cavell Summit Europe 2025: The Must-Attend Event for Business Communications and Innovation
5 March 2025VoIP calls,Unified Communications,UCaaS,Cavell Summit Europe,compliance recording,CCaaSEvents and webinars,contact center
The Cavell Summit Europe 2025 is set to be one of the most anticipated gatherings for providers, enthusiasts, and stakeholders…
AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience
25 February 2025customer care,Customer Service,call recording,Unified Communications,Compliance Recorder,sentiment analysis,call recordercall center,Customer Service
In the competitive landscape of customer service, understanding the nuances of customer interactions can be a significant…
Unleashing Collaboration and Innovation at Enterprise Connect 2025 - Join NUSO at Booth #931
13 February 2025international events,Enterprise Connect,Compliance Recorder,NUSO Connect for Enterprise,NUSO Connect for Business,NUSO Connect Recorder,Events and webinarscontact center
Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders, technology enthusiasts, and…
FVC Unified Communication & Collaboration Summit 2025
6 February 2025Partnerships,Events and webinars,ZoomUnified Communications,UC&C,Microsoft Teams,Unified Communications
After the outstanding response to previous editions, we are thrilled to announce we will be part of the third edition of the…
NUSO Renews and Expands Certification for Mida Compliance Recorder on Microsoft Teams
4 February 2025Certifications,Microsoft Teams Certification Program,Mida UC suite for TeamsCompliance Recorder,Senza categoria,Microsoft Teams
We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for the Mida Compliance…
NUSO and Wavecrest Partner to Enhance International Cloud Communication Services
27 January 2025uc,wavecrest,partnerships,UC&C,international origination,international voice servicesNews,Partnerships
NUSO and Wavecrest, a developer of managed voice and messaging services, have entered a strategic partnership to expand global…
NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
20 November 2024Agreement,Unified Communications,acquisitionT-Metrics,NUSO,omnichannel UC solution,contact center solutions,communication solutions,News,Unified Communications
Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced contact center solutions and…










