27 May 2025
NUSO Expands EMEA Presence with Comprehensive Unified Communications Suite
Mida Solutions Rebrands as NUSO Italia, Offering Enhanced Cloud Communications Capabilities Padua,…
0 Comments3 Minutes
Post
27 May 2025NewsCloud Contact Center,UCaaS,UC&C,compliance recording,CCaaS,SIP Trunking,CPaaS,Unified Communication
29 April 2025
Kalaam Telecom, Mida Solutions and FVC enter Strategic Alliance to Elevate Comprehensive CCaaS & UCaaS Solutions in Bahrain & Saudi Arabia
Padua, Italy, 29 April 2025: Kalaam Telecom, a leading Regional Digital Solutions Provider, Mida…
0 Comments4 Minutes
Post
29 April 2025Partnerships,AgreementAgreement,FVC,UCaaS,partnerships,CCaaS,complaince recording SAMA,Kalaam Telecom
9 April 2025
Where Should Resellers Focus Their Strategic Attention In 2025? Part II
Building on the foundation laid in part one of this topic, we now complete the overview–where MSPs…
Partnerships,Customer Service,Unified Communications
0 Comments6 Minutes
Post
9 April 2025Partnerships,Customer Service,Unified CommunicationsUCaaS,CCaaS,AI,MSP,Artificial Intelligence,MRR
3 April 2025
AI & Call Recording: 5 Benefits of Speaker Diarization
In today’s customer service and business communication landscape, discerning each participant in a…
Microsoft Teams,Products,Zoom,Compliance Recording
0 Comments4 Minutes
Post
3 April 2025Microsoft Teams,Products,Zoom,Compliance RecordingRecorder,call recording,Compliance Recorder,AI,Artificial Intelligence,diarization,ai Features
27 March 2025
Where Should MSPs Focus Their Strategic Attention In 2025? Part I
Navigating the Channel’s Evolving Landscape: Key Strategies for Telco Resellers and MSPs in 2025…
Partnerships,Customer Service,Unified Communications
0 Comments6 Minutes
Post
27 March 2025Partnerships,Customer Service,Unified Communicationscontact center,uc,Compliance Recorder,AI,MSPs,MSP,Resellers,Managed Service Provider,Telecommunications,Informal CX
19 March 2025
AI & Call Recording, Part 2: 5 Reasons why Transcription Enhances Call Recording Systems
In today’s data-driven business environment, capturing and analyzing customer interactions is…
0 Comments4 Minutes
Post
19 March 2025Senza categoriacustomer experience,CCaaS,transcription,AI,Artificisl intelligence,Customerservice
11 March 2025
6 Essential Questions to Ask About a Contact Center Solution
With Avaya announcing the end of free technical support for contact centers with fewer than 200…
0 Comments5 Minutes
Post
11 March 2025Customer Service,ProductsUnified Communications,contact center,UCaaS,CCaaS,corporate communications
5 March 2025
Cavell Summit Europe 2025: The Must-Attend Event for Business Communications and Innovation
The Cavell Summit Europe 2025 is set to be one of the most anticipated gatherings for providers,…
Events and webinars,Unified Communications
0 Comments5 Minutes
Post
5 March 2025Events and webinars,Unified Communicationscontact center,VoIP calls,UCaaS,Cavell Summit Europe,compliance recording,CCaaS
25 February 2025
AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience
In the competitive landscape of customer service, understanding the nuances of customer…
Customer Service,Unified Communications
0 Comments3 Minutes
Post
25 February 2025Customer Service,Unified Communicationscall center,Customer Service,customer care,call recording,Compliance Recorder,sentiment analysis,call recorder
13 February 2025
Unleashing Collaboration and Innovation at Enterprise Connect 2025 – Join NUSO at Booth #931
Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders,…
0 Comments4 Minutes
Post
13 February 2025Events and webinarscontact center,international events,Enterprise Connect,Compliance Recorder,NUSO Connect for Enterprise,NUSO Connect for Business,NUSO Connect Recorder