9 April 2025
Where Should Resellers Focus Their Strategic Attention In 2025? Part II
Building on the foundation laid in part one of this topic, we now complete the overview–where MSPs…
Partnerships,Customer Service,Unified Communications
0 Comments6 Minutes
Post
9 April 2025Partnerships,Customer Service,Unified CommunicationsAI,MSP,Artificial Intelligence,MRR,UCaaS,CCaaS
3 April 2025
AI & Call Recording: 5 Benefits of Speaker Diarization
In today’s customer service and business communication landscape, discerning each participant in a…
Compliance Recording,Microsoft Teams,Products,Zoom
0 Comments4 Minutes
Post
3 April 2025Compliance Recording,Microsoft Teams,Products,ZoomCompliance Recorder,AI,Artificial Intelligence,diarization,ai Features,Recorder,call recording
27 March 2025
Where Should MSPs Focus Their Strategic Attention In 2025? Part I
Navigating the Channel’s Evolving Landscape: Key Strategies for Telco Resellers and MSPs in 2025…
Partnerships,Customer Service,Unified Communications
0 Comments6 Minutes
Post
27 March 2025Partnerships,Customer Service,Unified CommunicationsCompliance Recorder,AI,MSPs,MSP,Resellers,Managed Service Provider,Telecommunications,Informal CX,contact center,uc
19 March 2025
AI & Call Recording, Part 2: 5 Reasons why Transcription Enhances Call Recording Systems
In today’s data-driven business environment, capturing and analyzing customer interactions is…
0 Comments4 Minutes
Post
19 March 2025Senza categoriaArtificisl intelligence,Customerservice,customer experience,CCaaS,transcription,AI
11 March 2025
6 Essential Questions to Ask About a Contact Center Solution
With Avaya announcing the end of free technical support for contact centers with fewer than 200…
0 Comments5 Minutes
Post
11 March 2025Customer Service,ProductsCCaaS,corporate communications,Unified Communications,contact center,UCaaS
5 March 2025
Cavell Summit Europe 2025: The Must-Attend Event for Business Communications and Innovation
The Cavell Summit Europe 2025 is set to be one of the most anticipated gatherings for providers,…
Events and webinars,Unified Communications
0 Comments5 Minutes
Post
5 March 2025Events and webinars,Unified CommunicationsCavell Summit Europe,compliance recording,CCaaS,contact center,VoIP calls,UCaaS
25 February 2025
AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience
In the competitive landscape of customer service, understanding the nuances of customer…
Unified Communications,Customer Service
0 Comments3 Minutes
Post
25 February 2025Unified Communications,Customer ServiceCompliance Recorder,sentiment analysis,call recorder,call center,Customer Service,customer care,call recording
13 February 2025
Unleashing Collaboration and Innovation at Enterprise Connect 2025 – Join NUSO at Booth #931
Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders,…
0 Comments4 Minutes
Post
13 February 2025Events and webinarsNUSO Connect for Enterprise,NUSO Connect for Business,NUSO Connect Recorder,contact center,international events,Enterprise Connect,Compliance Recorder
6 February 2025
FVC Unified Communication & Collaboration Summit 2025
After the outstanding response to previous editions, we are thrilled to announce we will be part of…
Unified Communications,Partnerships,Events and webinars
0 Comments3 Minutes
Post
6 February 2025Unified Communications,Partnerships,Events and webinarsUC&C,Microsoft Teams,Unified Communications,Zoom
4 February 2025
NUSO Renews and Expands Certification for Mida Compliance Recorder on Microsoft Teams
We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for…
Senza categoria,Microsoft Teams,Certifications
0 Comments5 Minutes
Post
4 February 2025Senza categoria,Microsoft Teams,CertificationsCompliance Recorder,Microsoft Teams Certification Program,Mida UC suite for Teams