License Mida UC applications in a new way: simple and flexible!
In recent years, people are used to activating as a Service licenses to easily get Cloud-based software with a ready-to-use web…
New Mida Attendant Console for visually impaired and blind agents
Last year we presented the long-standing partnership with Vision Dept, an Italian distributor of products and services for…
Be Connected Day: the Italian phygital event about the future of Microsoft Modern Workplace
What do you know about Microsoft Modern Workplace and how to leverage it to enrich corporate communication? If you would like…
“All you need to know about Microsoft direct routing” RBBN workshop, Dubai, March 23rd
We are always glad to participate in events together with our longstanding partner Ribbon Communications. This time it is an…
Enterprise Connect 2022: a preview of our hybrid booth
It seems like this year we are going to make it! After 3 postponed editions due to Pandemic restrictions, we are excited to…
New Year, New Plans: Preview from UC Summit 2022
Mida will be among the sponsors of UC Summit, the UC Today’s annual conference and expo about Unified Communication and…
3 reasons to adopt a contact center with CRM integration
The choice of which contact center platform to adopt is a complex task: there are many aspects to take into consideration, and…
Mida Recorder for Alcatel-Lucent Enterprise technologies
Mida is proud to announce another great milestone that guarantees product high quality and reliability. Concurrently with our…
Threats and advantages of moving a contact center service to Microsoft Teams
More than 115 million people use daily Microsoft Teams as a collaboration and communication platform. It is a reliable solution…
Microsoft Teams latest updates
With over 27 million meetings per month and more than 115 million daily active users, the increase in Microsoft Teams' adoption…