2021 Customer Service trends
The new year has started and we wanted to share the predictions for 2021 customer service trends. Covid-19 Pandemic is still…
What is new in Microsoft Teams? - December 2020
The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75 million and now they are 115…
A new contact center age
Contact Center solutions are now changing and this is a topic of growing interest in 2020. Companies’ challenge is to increase…
Mida Solutions, Nethive, and Offsquare: together for the internationalization
Mida Solutions, Nethive, and Offsquare have won the program POR FESR 2014-2020 for internationalization activities. POR…
Mida Contact Center soon certified for Microsoft Teams
Have you ever heard about Connected Contact Center for Microsoft Teams Certification Program? This is one of the most important…
Mida and FVC: a new opportunity in the Middle East
Mida Solutions is ready to sign a new strategic collaboration that will help strengthen its positioning in the Middle East and…
Microsoft Ignite 2020- Digital Edition
Microsoft Ignite, one of Microsoft’s biggest digital event experience in the IT market, is approaching and Mida Solutions has…
Commsverse: feedback from the Teams online conference
Commsverse, the biggest independent Microsoft Teams Conference & Exhibition organized by experts in the Microsoft…