Mida Compliance Recorder for Microsoft Teams has officially entered in the Compliance Recording for Teams Certification Program- this extra product certification comes as a confirmation of the product reliability in terms of quality, compatibility and security.
Mida Compliance Recorder for Microsoft Teams is the cloud recording solution that helps you to capture, safely archive and quickly retrieve all your business conversations.
Mida Compliance Recorder is designed specifically for Microsoft Teams as it is based on Microsoft Graph APIs. The solution allows organizations to capture any conversation transiting in the organization’s Teams client. Either it comes from a Teams user or from an external PSTN number.
Its flexible structure allows organizations to decide where to host the application: possibilities include on-Premises, hybrid and (public or private) cloud deployment models (including Azure, AWS, Google Cloud).
Configuration variables allow you to define recording policies, which can be assigned according to users (selective recording), or on a total-recording basis. Moreover, users can be assigned different privileges, allowing supervisors to decide information access criteria: standard users normally will access just to their records, while team leaders will access also to their teams’ recorded conversations.
In extremely regulated verticals, such as critical communications or financial services, compliance regulations often require specific procedures and precautions, like the recording, storage and compliant surveillance of voice and communications. Therefore organizations often find it challenging to use Microsoft Teams for their business recordings as it may not cover all the requirements properly.
Mida Compliance Recoder relies on a web-based platform, called Playback station, which acts as a dashboard for recording analysis, listening and comparison. Recordings retrieval is made super easy allowing users to search for files using user-defined tags but also additional searching parameters based on advanced call metadata (e.g. Date, Time, telephone extension or number etc.).
The protection of recordings is guaranteed by an anti-tampering signature which prevents them from unwanted attempts of alteration or corruption.
Mida Compliance Recorder is designed to guarantee enterprises with easy-to-prove adherence to advanced compliance regulations such as GDPR, MiFIDII and PCI. Automated recording, controlled by policies set up for user or user group allows enterprises to be compliant with the recording, retention and deletion procedures they must be compliant with.
The solution is the easy, reliable and compliant platform for enterprises willing to move corporate recordings to the cloud. Mida Solutions can provide support both for cloud-to-cloud and on-Prem to cloud transitions.
Do you want to get in touch with us to define your transition plan to Teams? Just contact us via this form and we’ll get back to you in a flash!