Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
New Year, New Plans: Preview from UC Summit 2022
Mida will be among the sponsors of UC Summit, the UC Today’s annual conference and expo about Unified Communication and…
Microsoft Teams updates - Fall 2021
Have you followed all the latest Microsoft Teams updates? If you feel you have missed something, don’t worry! In this article,…
How to complete Microsoft Teams offer with enterprise telephony solution - webinar
Are you a service provider or a system integrator? What do you know about Direct Routing and contact center applications for…
Meet us at “It’s all banking & insurance” - 2021
Next week we will attend “It’s all banking & insurance”, the event focused on technological solutions for the banking and…
3 reasons to adopt a contact center with CRM integration
The choice of which contact center platform to adopt is a complex task: there are many aspects to take into consideration, and…
6 tips to empower your agents' performances
No more doubts about the importance of keeping your agents motivated: the way your operators engage in their work, how they…
Microsoft Teams Updates - Summer 2021
Microsoft Teams never stops its improvement process to provide always the best user experience. Even in these summer months,…
No barriers for visually impaired and blind operators: the partnership with Vision Dept
The steady growth of customer service importance has placed more attention on user experience and how to meet call center…
Mida has passed the interoperability tests for Microsoft Teams
As announced months ago, Mida Solutions is in Microsoft Teams Connected Contact Center Certification Program. We have made…