The long-lasting partnership with Microsoft has recently being potentiated thanks to the co-sell-ready certification assigned to Mida C3 – Cloud Contact Center, Mida Recorder, and Mida Attendant Console which, once again, demonstrates the high-reliability, top-quality and full integrability of our products. Mida’s products are already available for enterprise customers in Azure Marketplace.
Microsoft co-sell program has been active since 2016 to provide marketing and sales support to partners developing solutions in Azure. To successfully be included in the program companies must provide a series of customer references, pass some technology and sales assessment and fulfill a performance commitment.
“The launch of Mida’s co-sell partnership with Microsoft is the keystone for our growth strategy and a real chance to boost the worldwide adoption of our contact center solutions,” said Attilio Licciardello, General Manager of Mida Solutions. “With C3 Cloud Contact Center, MidaRec and Mida Attendant we aimed to seamlessly migrate enterprise communications in Teams era. We are thrilled to offer customers the reliability, scalability and efficiency of our solutions combined with the power of Microsoft Azure.”
Mida currently has three products available online on Azure Marketplace:
- C3 Cloud Contact Center is the plug-and-play cloud contact center that allows enterprises to talk in real-time to any system and technology, using Microsoft Teams.
100% web-based, Restful APIs availability for provisioning and integration and maximum levels of security make it a turnkey solution.
- MidaRecorder is a web-based console that allows real-time records and storage of all Team’s conversations.
Smooth implementation, online and long-term retention of records, empathetic user-experience, and compliance with the last privacy-related regulations are just some of the advantages for the customers.
- Mida Attendant Console is a 100% web-based solution that allows receptionists/secretaries to provide your customers with the best service possible and gives the company real-time smart reporting systems.
Key features are the integration with corporate directory and Microsoft Active Directory, 2 minutes set-up, and Support of most legacy PBXs.
For more information about our solutions please contact us, we will be happy to listen to your requests.