AI & Call Recording: 5 Benefits of Speaker Diarization
In today’s customer service and business communication landscape, discerning each participant in a conversation is paramount.…
Call Recording: the 6 main benefits for your customer service
Call recording softwares are an important tool companies can rely on as they can often be integrated into cloud-based contact…
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
New release available now - Improved UX for your operators, also in Microsoft Teams!
We have some great news to share today: Mida Platform's latest release is now available in GA. Which are the most electrifying…