Where Should Resellers Focus Their Strategic Attention In 2025? Part II
Building on the foundation laid in part one of this topic, we now complete the overview–where MSPs and resellers should focus…
AI & Call Recording, Part 2: 5 Reasons why Transcription Enhances Call Recording Systems
In today’s data-driven business environment, capturing and analyzing customer interactions is paramount for improving service…
6 Essential Questions to Ask About a Contact Center Solution
With Avaya announcing the end of free technical support for contact centers with fewer than 200 seats, many small to midsize…
Cavell Summit Europe 2025: The Must-Attend Event for Business Communications and Innovation
The Cavell Summit Europe 2025 is set to be one of the most anticipated gatherings for providers, enthusiasts, and stakeholders…