How Amundi and NUSO Grew from a Local Project to a Global Standard

In highly regulated sectors like asset management, technology partnerships must be built on more than just features—they require trust, adaptability, and a long-term view. That’s exactly what defined the relationship between Amundi, one of the world’s top asset managers, and NUSO, their global voice recording partner since 2014. 

In the high-stakes world of asset management, regulatory compliance is non-negotiable—especially when it comes to communications. Since 2014, NUSO has been a strategic partner to Amundi, one of the world’s top 10 asset management companies, supporting their journey toward robust, scalable, and future-ready voice recording compliance.

The Challenge: Replace Legacy Systems & Ensure Global Compliance 

Operating under some of the strictest financial regulations in France and the EU, Amundi needed a flexible solution that could meet evolving compliance needs across multiple geographies. Indeed, Amundi’s infrastructure spanned offices in Europe, Asia, and North America. Any solution had to be scalable, secure, and easy to manage—without disrupting trading and operational continuity. 

The Solution: A Phased, Adaptive Strategy 

What began as a localized integration in Singapore grew into a global deployment across five countries, covering trading turrets, PBX systems, and Unified Communications platforms like Microsoft Teams.  

Along the way, NUSO helped Amundi navigate critical transitions—from phasing out legacy platforms to implementing modern compliance and playback tools tailored to their regulatory obligations. 

This partnership wasn’t just about keeping up with technology—it was about proactively co-developing solutions that meet strict European and global compliance requirements, while maintaining user efficiency and cost control. 

“They have listened to us and developed the necessary tools to enable us to have a compliant recording solution for multiple sources while respecting our budget” said Christophe Bailly, Amundi Technology France.

Looking Ahead 

What makes this partnership unique is not just the technology, but the trust and shared vision behind it. Amundi and NUSO continue to collaborate on evolving regulatory and infrastructure needs—with compliance, security, and adaptability at the core. 

Read the full case study to learn how NUSO supported Amundi through 10 years of regulatory transformation and global voice compliance.