In a very delicate historical period such as the one we are experiencing now due to the COVID-19 virus, it is crucial for companies to keep track of communications concerning employees’ disease, accident, self-quarantine mandatory isolation, or other conditions that may affect their job activities.

In many countries, companies must manage the process of reporting sick leaves electronically and in this period of time, where many workers are doing smart work, it becomes even more important to be able to do it with an efficient telematic tool that saves time, allows HR and other relevant figures in the company to re-organize the activities on the basis of the reported absences, and store the information for any communications.

Mida has created a solution for the electronic reporting of absences due to illness that allows you to do just that and it has already been chosen by important companies, that in this particular period have adapted the tool to also track communications on the health status of employees in relation to COVID-19.

The solution is called “Mida SickLeave Track” and is an IVR application designed to facilitate and trace communications between the employee and the company. It allows you to automatically manage a large number of communications and to be sure that these are efficiently delivered to the HR department or to the other figures who are interested in receiving them in the company. All the process is compliant to the main privacy international regulations.

Mida SickLeaveTrack is supplied as a Virtual Appliance that can be installed in any data center or cloud space and includes all the necessary resources (VoIP channels, Databases). The activation of the virtual machine takes a few minutes allowing you to be operating very quickly and – thanks to SIP standards – it is compatible with almost all PBXs.

Here are some advantages of the solution:

  • The information collecting process is completely automated and is active work 24/7 
  • The data is immediately forwarded to the assigned people.
  • Possibility to adapt the vocal messages and the type of requests.
  • Create an archive that tracks requests and absences in a structured way.
  • It can be interfaced with external data sources.

For more details, you can read the datasheet, contact us via this form or call us on +39 049760185!