A recent survey carried out by Gartner reveals that when the emergency COVID-19 passes, 74% of CFO will keep part of the staff in smart working.
Gartner is one of the largest companies in the world, which for years has been involved in strategic consultancy, research, and analysis in the field of information technology. This survey was carried out on a sample of 317 CFO and brought to light very interesting data, which highlights a clear change in the management of company resources. Even in the post-COVID-19 era, almost three-quarters of them declare they want to shift permanently at least 5% of their employees to smart working even after the emergency has passed.
Now more than ever technologies have evolved to a point of being able to make smart working not only easier but also available for a larger number of types of workers.
The emergency of the last few months has also created a growing interest in cloud technologies and services, which allow greater flexibility, without the need to install any on-Premises product: the implementation simply passes through a download and a deployment phase, resulting in significant time savings.
We at Mida Solutions have always offered solutions both on-Prem and in the cloud, precisely because we are aware that the choice depends on different factors and that each company could opt for one or the other solution according to its policies and/or the regulations in force for their sector. In this particular moment in which there are important limitations at a global level, we are therefore able to guide companies step by step in the migration of their contact center to the cloud – whether in a Legacy environment or in Microsoft Teams – thanks to compatible applications, available for direct download from the Azure Marketplace: Mida Attendant, Mida C³ Cloud Contact Center, Mida Recorder.
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Discover all our legacy cloud solutions or those for Microsoft Teams.
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