Mida Rec

MidaRec is the voice recording solution from Mida.

Supporting all relevant communication technologies involved in transportation and professional worlds, its flexible and modular architecture provides centralized call archiving, total recording functionalities (based on mirror port sniffing), active call recording with standalone SIP VoIP resources and a set of collectors supporting file transferring, web dav, built-in-bridge etc.

THE PERFECT SOLUTION FOR PROFESSIONAL AND TRANSPORTATION NEEDS

Leveraging on years of experience and on many different references from all over the world, Mida Rec is the perfect solution for professional and transportation needs.
Thanks to the "umbrella approach", it supports all relevant technologies and protocols (VoIP, VoLTE, E1 DSS1, GSM-R, SIP-R, ...), enabling dedicated applications and services, like dispatcher consoles, alarm and PA systems to interwork together.

Check it out yourself here.

THE SEAMLESS TRANSITION FROM CISCO MEDIASENSE

Mida Rec has been adopted on Cisco MediaSense environments since its first release, in order to extend Cisco recorder functionalities.

Now that this has gone EOL and thanks to the on-field experience, Mida Rec has become one of the best solutions to replace the old recorder, providing:
• full recording functions replacement (all CUCM recording methods supported)
• seamless northbound API integration, with no changes required (for example, to integrate it with MediaSense XML APIs
• easy historical data migration, importing metadata and media from old dismissed MediaSense nodes

We call it a SEAMLESS TRANSITION. Discover more.

Main Features

MidaRec is available as virtual appliance and can be used in call centers, banks or enterprises operating with trading, safety or emergency services, or telecom operators with several benefits:

  • Multi-site/branch support
  • Secure archiving and access of recordings
  • Fully Web based;
  • Encryption and data tamper-proof
  • Allows performance or activity monitoring;
  • Available as virtual appliance;

Support

DATASHEET DOWNLOAD
icon_pdf Recorder [English]
icon_pdf Recorder [Italiano]
icon_pdf Call Archiving for MediaSense [English]
icon_pdf MidaRec Gateway for Cisco MediaSense and IP Trade [English]
icon_pdf MidaRec for Transportation [English]
icon_pdf eFramework [English]
icon_pdf eFramework [Italiano]

Technical information

TECHNICAL INFORMATION
General Compatibility (PBXs, codecs, ports,...) click here
Web Browser Compatibility click here

Videos