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Mida Rec

MidaRec is the voice recording solution from Mida. It supports multiple recording methods on the single, easy to configure and administrate, virtual appliance. The solution provides centralized call archiving, total  recording functionalities based on mirror port sniffing, active call recording with standalone SIP VoIP resources and a set of collector modules supporting file transfer, web dav, built-in-bridge etc.

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Main Features

MidaRec is available as virtual appliance and can be used in call centers, banks or enterprises operating with trading, safety or emergency services, or telecom operators with several benefits:

  • Multi-site/branch support
  • Secure archiving and access of recordings
  • Fully Web based;
  • Encryption and data tamper-proof
  • Allows performance or activity monitoring;
  • Available as virtual appliance;

Support

DATASHEET DOWNLOAD
icon_pdf Recorder [English]
icon_pdf Recorder [Italiano]
icon_pdf Call Archiving for MediaSense [English]
icon_pdf MidaRec Gateway for Cisco MediaSense and IP Trade [English]
icon_pdf MidaRec for Transportation [English]
icon_pdf eFramework [English]
icon_pdf eFramework [Italiano]

Technical information

TECHNICAL INFORMATION
General Compatibility (PBXs, codecs, ports,...) click here
Web Browser Compatibility click here

Videos