Based on concurrent agents, NOT named users.
No installation required, you just activate the service and you’re ready to go!
Quick-to-activate
Easy-to-use
Pay-per-use approach
MOVE TO THE CLOUD WITH A CLICK
You can leverage the Mida UCaaS licensing model to start immediately enjoying our suite of UC applications. All you have to do is to activate your preferred products through a subscription-based service.
These UC solutions are hosted in our cloud and the deployment and configuration process is handled by our experts. All the user has to do is experience their intuitive web-based interface.
5 REASONS TO CHOOSE IT
- Service is based on concurrent agents, not named users
- Immediately ready to use - No headache for your IT people
- Use anywhere - You just need a pc and an internet connection
- Pay as you go - No upfront or hidden costs.
- Scale up-down - Freely add users when needed, with no service interruption
Choose the UC solutions that best match your business neeeds
Attendant Console Receptionist
Multiple call management
Unlimited BLF – presence integration
Integrated directory of all company users
Visually impaired compliance
Localization: EN, IT, ES, FR, POR
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–
–
–
–
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monthly
20€/agent
Attendant Console Enterprise
Multiple call management
Unlimited BLF – presence integration
Integrated directory of all company users
Visually impaired compliance
Localization: EN, IT, ES, FR, POR
Multiple queues handling
Automated voice messages
Integrated with the main CRMs
–
–
–
monthly starting from
60€/agent
Cloud Contact Center
Multiple call management
Unlimited BLF – presence integration
Integrated directory of all company users
Visually impaired compliance
Localization: EN, IT, ES, FR, POR
Multiple queues handling
Automated voice messages
Integrated with the main CRMs
Multichannel message management
Advanced skill-based algorithm
Supervisor profile to control all services
monthly from
60€/agent
+ 200€/tenant
Compliance Recorder
Search and play recording console
Compliant and reliable
Centralized file archiving
File encryption and compression
monthly
4€/user
50€ monthy fee
Fax Server
Turnkey fax management solution
Centralized storage
Multiple virtual fax boxes
Cost-saving
monthly
50€/channel
Included a total amount of 2.500 faxes of recording storage
Call Analytics
Available for Microsoft Teams
3 modules with data access
Ready-to-use templates
Customizable reports
monthly starting from
0,75€/user phone