Mida Release Notes

Periodically visit this page to be updated on Mida new releases.

For each one, Mida uploads a list of added, removed and fixed features and known issues.

Release 3.4.1

  • [IM] Add new auth support to OCI-P requests
  • [AC] Low vision specific color settings
  • [BLF] Handle SIP OPTIONS
  • [AP] Hiding of the User link
  • S3 HTTPS support
  • [AC] Add the page-up/page-down key to change the page in the directory view
  • S3 – Avoid creation of temporary file on S3 bucket config test
  • [FAX] Adding the database view
  • [AC] Direct Transfer on CONNECTED Event for Cisco Deskphone
  • Adding the support of the connID in the archiver
  • Adding the support of the connID in the sniffer recorder
  • Add Azure auth token verification to login
  • [Recorder] Collector Video Management
  • [PS] Implement the video player
  • Import Manager for Azure AD
  • [Recorder] Adding the multi-tenant support for the Teams Recorder
  • Teams Recorder and PS – Adding the management for the onBehalfOfUser
  • [PDC] Adding the possibility to add SAN to CSR generation
  • [PDC] Move plugins outside the PDC folder
  • [REC] Adding a parameter to skip the backup of REC_Files
  • [PS] Improve media download
  • [FAX] When adding users to fax boxes, it should be possible to search them by name
  • [FAX] When adding a new user on the related fax box, no search field appears to find rapidly the users
  • [AC] Change path to download the plugins in case they are missing
  • [FAX] Admin user has no access to faxboxes in FAX portal
  • [REC] Participant lookup only on active users
  • [REC] Fix participant group historical association
  • [LIC] The v3 P2U licenses are not working
  • [AC] Switch between calls involved in a transfer shortcut not working
  • [AC] Wrong tab order in queue info area
  • [FAX] Graphic improvements in fax portal
  • [AC] Switch checkbox not highlighting when getting focus
  • [AC] Some buttons are not showing focus correctly
  • [FAX] Backup Share can’t be configured from WEB Backup Configuration page
  • Improve cleanPhoneNumber performance
  • [AC] Incorrect contact list ordering in MySQL
  • [BILLING] Default value for duration is -1 instead of 0
  • [PS] Malformed audio file when session is expired
  • [Voice] Increase voice services file descriptor limit
  • [AP] Fax users list showing useless id column
  • [AP] Incorrect ordering of fax users
  • [AP] Incorrect ordering of faxbox list
  • [AP] Incorrect ordering of tenant list
  • [MUP] N/A options in the MUP
  • [FAX] Shared covers are not working with tenant faxes
  • [AC] Wrong check when trying to apply a custom logo
  • Custom logo cannot be applied massively to all tenants
  • [AP] Allow login to users with reset password flag set to true
  • [Billing] Cisco block on complex call
  • [AC] Wrong localization in button label
  • [AC] Status of the code is not vocalized
  • [AC] Problem with the directory search without pagination
  • [AC] The tab index on the similar search does not work
  • [AC] Impossible to add a contact
  • [AC] Missing label and title for the Directory Action button
  • [AC] Impossible to navigate the call history using the tab and enter
  • Snmp v3 configuration error
  • [Recorder] Stereo Mode Doesn’t Work
  • [AC SIP] Invalid payload type if telephone-event is not present in the SDP
  • [AC] Impossible to pick-up a parked call if the operator is not an agent
  • [Recorder] Collector exception blocked with encryption
  • [QMS] The queue setting tab called “queue optional modal” in QMS does not close
  • Billing Teams – Webhook URL not proxied
  • [FAX] Recipient field autocomplete missing in fax composer
  • Fax configuration for email servers not including shared emails
  • [BILLING] Report advanced filter on caller/called is not applied
  • [AC SIP] Second Calls rings over audio on first active call in multicall scenario on MIDA SIP Plugin
  • [Billing] Bad request error in Teams billing
  • [AC] AC registers with wrong URI when SIP proxy is configured
  • [Billing] Broadworks Billing not reporting all user calls
  • [AC] Impossibile to send a DTMF for a visually impaired operator
  • [REC] Download Service ID is not saved when configuring a DB collector
  • [CLEANER] Cleaner doesn’t delete recordings according to time retention
  • [IM] Impossible to add more than one Azure AD source
  • [AC] When cleaning contact research, if you have tabbed to phone or business mobile, the result it’s not correctly cleared
  • [AC] If a contact has more than a phone number, dial box is not populated
  • [AC] Contact details window not closing when consulting call
  • [AP FAX] In the fax user association, the page size selector is not working
  • [CC] Multi-node is not working
  • [PS] A scrollable playlist prevents you from clicking at the end of the track because of automatic scroll
  • [PS] The backward button is not working as expected
  • [PS] The waveform of the audio is shown even if the audio part is not already loaded
  • [PS] Difficult to change the time interval for an advanced search
  • [PS] Path backup is not shown
  • [MUP] Asterisk configuration file is broken
  • [MUP] The counter of services related to a media of IVR is not correct
  • [AP] No tenant cannot configure fax users
  • [MUP] Deleted devices are shown in CTI configuration
  • [AC] Missing shortcuts for visually impaired users
  • [FAX] ‘Enable watermark’ option is not available

Release 3.3.0

  • Update Spring Boot to version 2.7.6
  • AC – Implementing the useMagnifierOptimizedCallListLayout
  • [AC SIP] Adding the version control in the js library
  • CC – Email plugin
  • Add support for LDAPS
  • CC – WhatsApp Plugin
  • CC – Engine
  • New Contact Center
  • Dismiss Zoom JWT and substitute it with Server OAuth
  • [FAX] Admin user has no access to faxboxes in FAX portal
  • Fax “T38 first” mode is not working as expected
  • Fax Configuration page doesn’t load with no username on email accounts
  • Outgoing Dial Prefix input on Faxbox
  • [PS] Some settings are missing
  • [FAX] When trying to login FAX portal through an error
  • Mdf Importer – UserId field wrong management
  • [AC] Impossible to make a transfer from IFrame event
  • [FAX] Unable to configure new Fax Box
  • [FAX] Impossible to configure new FAX boxes
  • [FAX] Portal showing wrong error if no fax box is configured
  • AC – Impossible to use the shortcut after logout/login
  • AC – When the transfer is made from the Info windows, the windows keep open
  • AC – when disable speed dial activated is possible to add a speed dial
  • AC – The helper message is not fixed if short enough
  • AC – Invalid usage of credential settings on sip plugin
  • Invalid json serialization of contact-related entities
  • Invalid rest token when logging in with the same user in different tenants
  • Recorder – NullPointerException in PRI collector if priority is not present
  • JRecorder ZoomLoader issues with multi-page users from APIs
  • Zoom ImportManager issues with multi-page users from APIs
  • Connection leak on importmanager
  • AC- correct label after selecting custom not available states
  • Wrong labels in ‘Manage personal contacts’ page
  • AC SIP – outgoing call not correctly classified
  • AC – custom data parsing exception
  • Favicon is not loaded correctly on login page (web portal)
  • Duplicated library asm on compilation
  • Extensions compare broken
  • QMS – missing rules on urlrewrite.xml
  • Catch-all fax preview and download unavailable to mono-tenant fax admin
  • OutboxDeleteAllUsers parameters not considered in FAX UI
  • Outgoing fax start time not shown correctly in FAX UI
  • Default settings for PS
  • Unable to treat as per the service configured on “No available agents”
  • Unable to make service calling for SQL server 10.75
  • [FAX] Missing some OIDs to monitoring the system
  • [AC TEAMS] Incoming caller number is not shown in the AC Teams
  • [QMS] The queue setting tab called “queue optional modal” in QMS does not close
  • Sniffer – Config file not found
  • Billing Teams – Webhook URL not proxied
  • [FAX] The Fax Report tab is not available
  • UrlRewrite substitutes substrings, breaking login
  • The call disappears when the agent pressed accidentally transfers and Hold( Without putting transfer no)
  • Fax portal logout on session expired
  • Fax UI does not lock forward button on faxes that were sent with errors
  • Fax configuration for email servers not including shared emails
  • Import manager looks through deleted NET_Devices
  • Add optional JSON entries in Zoom API management classes
  • ImportManager for CSV doesn’t refresh import scheduled time
  • Import Manager only imports numbers for “otherIpPhone”
  • AC- Presence is not updated immediately when adding new favorites
  • MUP – Queue Manager Audio File uploading
  • Reprocessing tool issue
  • Arrows keep appearing in call match configuration page
  • “Transfer to” row doesn’t disappear when “transfer” option is not selected
  • PDC time is not changing automatically on setting it manually
  • Impossible to assign a web portal application supervisor as supervisor of user groups
  • Last import time not localized on user timezone in Import Manager configuration page
  • If a contact cannot be deleted because it is also a user do not prompt to remove it from a group
  • Custom contact fields with spaces in the name generate a js error
  • Contact’s Import failed with special character ‘
  • Unable to see Audio Message tab

Release 3.2.1

  • AC – Update kandy.js library to version 4.41.0
  • Recorder – Adding the mixed and stereo mixed mode for the collector
  • AC – Show empty directory panel on login
  • AC – Adding the clean directory button
  • AC SIP – Adding the G729 Codec
  • AC – Implement arrow behavior to move between the directory results
  • Implementing new UI for QMS
  • Disable JCT
  • Disable legacy AAC
  • OutOfMemory Exception in LDAP Importer
  • PS – The modal for see the user filtered by group not works
  • AC – Not possible to call or transfer when the focus is on a directory row
  • AC – Enter keydown does not work in the Similar Search Modal
  • AC – Vocalization on similar search doesn’t work
  • AC – Contact Details Windows is not vocalized correctly
  • AC – The details contact window is not closed after a call creating
  • AC – Wrong call history sorting
  • AC – Impossible to close the group selection in the advanced search modal
  • AC – Color setting is not applied to the textbox
  • AC – Some shortcuts are broken
  • AC – Impossible to resume a call transferred to a busy number
  • Fax cover not included when sending fax from UI
  • audio Backup File Name replacement
  • For every new recording need to force import collector
  • ImportManager Zoom needs to trim email to build the username
  • Unable to log in to Supervisor Console (QMS)
  • QMS – missing rules on urlrewrite.xml
  • Arrows keep appearing in call match configuration page
  • “Transfer to” row doesn’t disappear when “transfer” option is not selected
  • PDC time is not changing automatically on setting it manually
  • Impossible to assign a web portal application supervisor as supervisor of user groups
  • Last import time not localized on user time zone in Import Manager configuration page
  • Custom contact fields with spaces in the name generate a js error
  • Contact’s Import failed with special character ‘
  • Voice Prompt are not visible
  • Unable to see Audio Message tab

Release 3.2.0

  • AC – Update kandy.js to the version 4.40.0
  • AC – Update kandy.js to the version 4.39.0
  • PS – Adv Search: Changing the scroll
  • PS – Adding a parameter to control the default number of results
  • PS – Implement the new interface for the waveform
  • PS – Disabling share download with a parameter
  • PS – Disabling automatic search on group change
  • New Fax Server
  • Missing treatment.include.conf with speed dials macros
  • AC – URL popup works only if contact match is found
  • AC – some labels are still not localized
  • Speed dials dialplan not written in case of missing config folder
  • Cleaner deletes all the files
  • PS – Reduce search time
  • PS – Massive download and backup
  • PS – Search button confusing
  • AC SIP – Ringing sound not corrected managed
  • Max park time not set correctly in kcc mode
  • Arrows keep appearing in call match configuration page
  • “Transfer to” row doesn’t disappear when “transfer” option is not selected
  • PDC time is not changing automatically on setting it manually
  • Impossible to assign a web portal application supervisor as supervisor of user groups
  • Last import time not localized on user timezone in Import Manager configuration page
  • Custom contact fields with spaces in the name generate a js error
  • Contact’s Import failed with special character ‘
  • Voice Prompt is not visible
  • Unable to see Audio Message tab