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Mida Operator Console

Mida OperatorConsole is the WEB Attendant Console from Mida Solutions.
It allows receptionists to handle multiple calls at the same time, using a simple and integrated view of presence status, directory, list of calls, memos, speed dials and much more.
The Attendant Console from Mida is fully WEB based (HTML5) and it is designed also for visually impaired and blind operators. The solution can be installed on premises or in hosted environments (UCaaS) because it supports also multi-tenancy.

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Main Features

Mida OperatorConsole is compatible with almost all major UC platforms supporting SIP standard, such as Cisco UCM, BroadWorks, Nuvia, and Asterisk. For a full list of supported IP-PBXS, take a look at the compatibility tab below or contact us.
The Attendant Console from Mida can be used as a soft-phone mode (desktop PC sobstitutes the physical phone) or it can run in desk-phone mode (the application controls remotely a real desk phone).
If you choose Mida OperatorConsole, you will get:

  • Accessibility from any device (PC, MAC and tablets);
  • Seatless Option allows users to log on any PC and get the same profile up and running;
  • Web based application: centralized management and no PC installations required;
  • Accessibility also for visually impaired and blind operators;
  • Localization in different languages (english, italian, spanish and, portuguese);

Support

DATASHEET DOWNLOAD
icon_pdf OperatorConsole [English]
icon_pdf OperatorConsole [Italiano]
icon_pdf eFramework [English]
icon_pdf eFramework [Italiano]

Technical Information

TECHNICAL INFORMATION
General Compatibility(PBXs, codecs, ports,...) click here
Web Browser Compatibility click here

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