Mida Privacy Policy

Last modified: May 25, 2018

Thank you for relying on us!
We believe in protecting your information in the best possible way!

Protecting your privacy and personal data is important to us.
Accordingly with the new European Regulation on Data Protection (GDPR), below you will find explained how Mida Solutions s.r.l. handles collected information.
This Privacy Policy applies to all of the products, services and websites offered by Mida Solutions s.r.l.

If you have any questions about this Privacy Policy, please feel free to contact us through our website.


Data Controller

MIDA SOLUTIONS S.r.l. – Registered Office: 35129 Padova (PD), via San Crispino 46/A.

Purposes of data processing

The Controller will only process the Personal Data for the following purposes:

  • processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation to which the controller is subject;
  • processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
  • processing is necessary for marketing action and promotion of new products or services or quality assessments such as to value client satisfaction.
Processing Methods

Your data will be processed ensuring encryption and ongoing confidentiality, integrity, availability and resilience of systems and services. All Contract Personnel that are authorized by Controller to process the personal data are bound by a duty of confidentiality and have undertaken training appropriate to their roles in Controller’s organization.
Your data may be transferred or stored in Google or Microsoft’s cloud systems or server that may be located in a third country.
The Controller promptly take appropriate actions to identify and mitigate effects of any Data Breach, and will be provide assistance reasonably necessary and required.
Your data will be stored for the period necessary according to the purpose of processing, at most for 5 years from the end of the contract.

Data Processor and Recipients.
Data Protection Officer

Your data will not processed without prior specific or general written authorisation of the controller. In the case of general written authorisation, the Processor shall inform the controller of any intended changes concerning the addition or replacement of other processors, thereby giving the controller the opportunity to object to such changes.
The controller also designated a Data Protection Officer according to art. 37 Reg. EU 2016/679, monitoring compliance with this Regulation, with other Union or Member State data protection provisions and with the policies of the controller or processor in relation to the protection of personal data, including the assignment of responsibilities, awareness-raising and training of staff involved in processing operations.
Names and e-mail addresses of data processor and data protection officer will be provided on your request.

Your rights on Data Processing

Right to access or copy (art. 15 Reg. UE 2016/679): to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access and obtain a copy of personal data and related information.
Right to rectification, erasure and restriction of processing (artt. 16 e 17 Reg. UE 2016/679): to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her or to obtain the erasure of personal data.
Right to data portability (art. 20 Reg. UE 2016/679): to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.
Right to object to processing or withdraw consent (artt. 7 e 21 Reg. UE 2016/679): the Controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Right to lodge a complaint with a supervisory authority (art. 77 Reg. UE 2016/679): to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement.
Right to compensation and liability (art. 82 Reg. UE 2016/679): to receive compensation from the controller or processor for the damage suffered.
Right to receive communication of a personal data breach (art. 34 Reg. UE 2016/679): to receive communication of any personal data breach without undue delay.

Contact Details

Any request on processing of personal data shall be send to: privacy@midasolutions.com
To make contact with the Data Protection Officer, Avv. Alberto Giuliani, please write to: dpo@midasolutions.com.

Information we collect and how we use it

We may collect the following types of information:

  • Information you provide – When you sign up for a service account, e.g. speaker verification service, we ask you for personal information such as company name, email address, name, surname, service username. We may combine the information you submit under your account with information from other Mida Solutions services or third parties in order to provide you with a better experience and to improve the quality of our services.
  • Cookies – When you access a Mida Solutions web service or site, we send one or more cookies to your computer or other device (e.g. mobile phone or tablet). We use cookies to improve the quality of our service, including for storing user preferences or credentials.
  • Log information – When you access Mida Solutions services via a browser, application or other client our servers automatically record certain information. These logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • User communications – When you send email or other communications to Mida Solutions, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.
  • Other sites – This Privacy Policy applies to Mida Solutions services only. We do not exercise control over the sites or products integrated with our technologies, sites that include Mida Solutions applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Mida Solutions processes personal information on our servers in Italy.

Information sharing

Mida Solutions only shares personal information with other companies or individuals outside of Mida Solutions in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Mida Solutions, its users or the public as required or permitted by law.

If Mida Solutions becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy


Cookies Policy

Like many websites, Mida Solutions website uses automatic data collection tools, such as cookies, embedded web links and web beacons.

Cookies - What they are and how we use them

Cookies are small files that the site places on your hard drive for identification purposes. A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Cookies are used to better serve you when you return to the Web site. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not.

These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address (a number automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer, which is a unique address assigned to your PC by your Internet Service Provider or Information Systems Department on a TCP/IP network) and clickstream behavior (for example, the pages you view and the links you click). These tools help make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

Our website includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. subscribe to newsletter, support chat, etc). Personal information, such as your email address, may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files which are saved on your computer that enable an analysis of how you are using the website. We only use first-party Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us analyse data about webpage usage and improve our website in order to tailor it to customer needs. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not allow Google to use or share our analytics data.

Some web browsers may let you enable a "do not track" feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting cookies, as browsers with a "do not track" feature enabled may still accept cookies. There is currently no industry standard for how companies should respond to "do not track" signals, although one may develop in the future. We do not respond to "do not track" signals at this time. If we do so in the future, we will describe how in this Privacy Statement. More information about "do not track" is available at www.allaboutdnt.org.

Current concerns with cookies

There are many legitimate uses for cookies to enhance convenience and efficiency. However, some uses of cookies can lead to privacy concerns. These concerns typically emerge when a cookie holds personal information identifying you (e.g. a person's name, e-mail address, billing information, address or similar), or is used across multiple sites to track users and internet usage. In Mida Solutions website (www.midasolutions.com) we do not use any of its first-party cookies to hold any personal information or track users across multiple sites.

Other concerns some users have are around privacy, and in particular those third party cookies which are generated by advertisers which track browsing activity across different sites. For all cookies, there are steps that you can take to manage your user preferences on how these are set.

How do I manage cookies or turn them off?

You can manage the cookies stored on your computer, or turn them off completely, through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using certain services such as those with a secure login, which require cookies to be set in order to work.
All modern browsers will let you change your cookie settings to give you broad control over whether cookies can be set or not. For more information, visit the help section for the browser you use. Here are a few of the most popular:

Linked Websites

Our website includes links which lead you to other websites. Please note that we do not have any influence over other websites and cannot therefore accept any responsibility for the protection and confidentiality of any data which you may provide when you visit such websites.
We may provide links to other third-party websites and services which are outside our control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on those websites (and all websites) you visit.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).