Mida Phone Services
Get the best value-added services for your Cisco phones.
Improve the efficiency of your desk-phone with integrated directories, with a simple search and provide your staff with maximum privacy
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Mida Phone Services for Cisco - EFFICIENCY AND SECURITYFOR YOUR DESK-PHONES
Integrated directory, who is, phone lock and click to dial.
The phone on your desk is a precious asset, make the most of it!
Dozens of customers are using Mida Phone Service to get the best efficiency from their teams, saving a lot of time in managing incoming and outgoing calls.
And since it’s a precious item get the best lock to keep it safe from abuses and frauds.
INTEGRATED DIRECTORY AND WHO-IS
Access the corporate directory from your desk-phone and start a call with a click. Instantly recognize who is calling you.
- Works with all CISCO phones, including Jabber and IP-Communicator
- Corporate and personal address book
- Supports contacts with multiple numbers
- Differentiate access to contacts or sub-directories depending on your business rules
- Supports standard and custom fields
- Integrated also with LDAP or AD
- Merge contact information from different sources
- Simplified search (“Google-like”) or advanced criteria
- Restricted Name resolution, for personal contacts
PHONE LOCK
Get the keyboard lock on your Cisco IP Phones so that no one can place calls or access your call history without authorization.
- Lock/unlock with a personal PIN number
- May have a dedicated PIN or leverage on CUCM PIN management
- Manages emergency numbers
- Flexible configuration of locked devices: cleaning of call history, block incoming calls, block outgoing calls
- Manages both device-based or DN-based models
- Scale up to thousands of users per instance
- Auto-unlock on systems failure
- Auto-lock at pre-defined hours (end of business day)
CLICK TO DIAL
Start the call with a simple click from your desktop directory application.
- Accessible from Mida directory web portal
- Provides REST APIs to integrate your intranet web directory
- Prevents abuse with an easy association of users to desk-phones
- Implements real 1 click-to-dial, avoiding multi-step authentication for maximum efficiency
Some companies that rely on the Mida Phone Services
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