Mida’s Certified Technology Partner
Patton Electronics Co.

About Patton

Patton is a long-lasting US manufacturer of UC, cloud, and IoT-enabling solutions. Its mission is to provide high-quality and right-priced solutions, networking & access, and Industrial Ethernet products and services for customers worldwide.

With its high professional technology experience and thanks to its ever-growing partnerships, for more than four decades, Patton has been providing hardware, software, and cloud products for Microsoft Teams including Direct Routing.

Patton is famous for its VoIP Gateways and VoIP Routers.  Patton’s Media GatewayVoIP Adapter, and Enterprise Session Border Controllers are rock solid and powered by the Patton Cloud Intelligent Edge Orchestration services.  Ethernet Extenders from Patton also solve many UC problems by allowing the re-use of legacy copper plants for high-speed ethernet and POE.

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Patton & Mida Partnership

Mida and Patton have recently confirmed the interoperability between Patton eSBC series and Mida UC solutions for Teams. This allows customers to rely on a professional contact center for Teams, based on the stable connection of the SBC with the PSTN.

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Discover the UC applications for Patton SBC

  • C3 Cloud Contact Center the connected contact center that allows using Teams as your telephony system, making it a single hub for your business communications
  • Attendant Console your receptionist's must-have platform: allows to handle multiple calls simultaneously from the Teams client, with advanced call management features
  • Voice and Video Recorder, a unique and centralized solution to securely record and store all your voice conversations
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A complete suite for Microsoft Teams

Relying on Mida and Patton you can have a stable and complete UC system within Microsoft Teams. Patton eSBC indeed connects all Mida products to the PSTN, allowing your staff to use Teams to manage all their communications.   Mida C3 Cloud Contact Center for Teams environment is:
  • Accessible from anywhere using just a browser
  • Designed with a familiar UI, just looks like Microsoft Teams interface
  • Integrated with the main CRMs (es. Dynamics, Salesforce)
  • Integrated with Power BI, to allow the integration of contact center insights  with other business-critical services and data

Certified by Microsoft

Mida and Patton provide UC solutions compliant with Microsoft's high-quality standards ensuring you all the reliability you expect from a Microsoft solution.
Mida and Patton for Microsoft Teams' environment

CONTACT US

 

Want to discuss your needs with us? We'll be happy to hep!