About PortaOne
PortaOne is a global communications infrastructure vendor and a provider of software solutions for the telecommunications and utility industries. PortaOne from 1997 offers UC software packages in 90+ countries worldwide.
TOGETHER FOR YOUR BEST PROFESSIONAL UNIFIED COMMUNICATIONS
Mida and Porta One have been working together for many years to offer complete solutions for your communications.
Now we are working on a new certification so why we are in contact to make again interoperability tests.
Make a good first impression with your customer with a reliable turnkey cloud contact center
- Easy to use and to install - no more thoughts for your IT department
- Flexible and web-based - allow your agents work remotely
- Multi-User Plarform - different agent permissions
- Simple configuration - choose the distribution algorithm you prefer and other personalization
- CRM and Power BI Integration - have under control all the information quickly
No more stressed agents with an easy and intuitive Attendant Console
- Web-based and easy installation- work from anywhere with any devices
- Simple and intuitive with a user-friendly interface - make your agents' workflow easier
- Smart real-time dashboard - ensure full call control
- Centralized management configuration - have all features in one single console
- CRM integration - have customers record history and add their additional notes in a few seconds.
Collect all your communications with a compliance recording system
- Secure - compliance with the latest privacy regulations (GDPR, MIFID2)
- Blockchain secured recordings
- Intuitive - a new UI allows agents to easily search and play recorded calls
- Flexible and modular architecture
- Supports emergency lines and special devices
- Multi-branch/site support
