Contact Center vs Call Center: what you should know
Does your company need a contact center or a call center to handle conversations? This is a…
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Microsoft Teams updates – fall 2022
Every month Microsoft shares a long list of new Microsoft Teams updates to improve its user…
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Mida Compliance Recorder is now on Zoom Marketplace
Mida Solutions is proud to announce its latest milestone: Mida Compliance Recorder has just been…
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Mida Contact Center and Compliance Recorder are officially certified for Microsoft Teams
Mida has a big milestone that would like to share with you: its Contact center and Compliance…
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The new era of the fax server: an overview of its evolution and adoption
Do you think fax server adoption has drastically decreased in these years? We would like to change…
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UC data analysis or customer surveys: how to boost your customer service?
Companies have figured out how essential is high-quality customer service for business growth.…
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Choose Mida Attendant Console for Zoom to empower your customer service
Following the huge request for communication and collaboration tools, Zoom has evolved its platform…
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License Mida UC applications in a new way: simple and flexible!
In recent years, people are used to activating as a Service licenses to easily get Cloud-based…
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Microsoft Teams updates – Summer 2022
During the summer Microsoft shared a long list of new and updated features for Teams to improve…
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Mida Fax Server: 6 attractive reasons to choose the new version
A completely new version of Fax Server is now available in the Mida portfolio: Mida has just…
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