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Release C 3.4.1: the new features that improve Mida’s contact center efficiency

To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…


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8 things you may not know about...Mida's Attendant Console!

Choosing the right operator console solution is a strategic business decision. Customer service is an important business card…


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Why UC solutions are the right investment for finance companies

The financial sector is facing an important challenge: being able to reconcile the need for advanced technologies with the…


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Choose Mida Attendant Console for Zoom to empower your customer service

Following the huge request for communication and collaboration tools, Zoom has evolved its platform by adding new important…


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New Mida Attendant Console for visually impaired and blind agents

Last year we presented the long-standing partnership with Vision Dept, an Italian distributor of products and services for…


No barriers for visually impaired and blind operators: the partnership with Vision Dept

The steady growth of customer service importance has placed more attention on user experience and how to meet call center…


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Italian Public Administrations choose Mida Attendant Console

We are happy to announce that starting from January 2021 Mida Attendant Console will be available in the Italian Public…