Release C 3.4.1: the new features that improve Mida’s contact center efficiency
To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…
8 things you may not know about...Mida's Attendant Console!
Choosing the right operator console solution is a strategic business decision. Customer service is an important business card…
Why UC solutions are the right investment for finance companies
The financial sector is facing an important challenge: being able to reconcile the need for advanced technologies with the…
Choose Mida Attendant Console for Zoom to empower your customer service
Following the huge request for communication and collaboration tools, Zoom has evolved its platform by adding new important…
New Mida Attendant Console for visually impaired and blind agents
Last year we presented the long-standing partnership with Vision Dept, an Italian distributor of products and services for…
No barriers for visually impaired and blind operators: the partnership with Vision Dept
The steady growth of customer service importance has placed more attention on user experience and how to meet call center…
Italian Public Administrations choose Mida Attendant Console
We are happy to announce that starting from January 2021 Mida Attendant Console will be available in the Italian Public…