I read many articles regarding WannaCry worldwide malware attack last week.
Let’s try to understand what it is and why it has become so unfortunately famous.
WannaCry (known even as WannaCrypt, WCry, WanaCrypt0r and WCRY, as highlighted by Wired) is a ransomware encrypting
Easy, reliable and ready to use… what else do you need?
Based on more than 10 years of experience on call centers and operators’ needs, Mida Operator Console is the attendant console offered by Mida Solutions.
Flexibility, accessibility and reliability are the
Riccione will welcome once again Cisco most important event in Italy. The 10 and 11 of May, all lights will be pointed on the city Conference Center.
Cisco Partner Club is an Italian-partners only event, during which there will be the
Find the right way to what you are looking for.
Mida Automated Attendant is the Interactive Voice Response (IVR) system by Mida Solutions.
Based on the well-known eFramework UI, Mida Automated Attendant allows to implement customized response, courtesy and routing services, with
At the end of May 2018, the European Union’s General Data Protection Regulation will come into effect: are you ready for the new customer-oriented change?
The General Data Protection Regulation (GDPR) is the new document realized by the European Union to
Every second counts to your customers.
Mida Queue Manager is Mida application for call queuing and automatic call distribution.
Thanks to this solution, the management of incoming calls is extremely efficient and easy. Web based and accessible from any PC, skill based call