9 May 2023
Which UC challenges are our partners facing at the moment?
What are the main challenges our partners in the UC ecosystem are facing? In this article, we are…
0 Comments5 Minutes
Post
9 May 2023Unified Communications
27 April 2023
Compliance Recorder for Microsoft Teams: 3 must-have features to bear in mind
More and more companies globally are realizing the enormous potential of a compliance recorder for…
0 Comments4 Minutes
Post
27 April 2023Microsoft Teams,Productscustomer care,Compliance Recorder,Unified Communications
18 April 2023
Mida and Bludis’s first webinar to discover the new partnership
Last week Mida and Bludis unveiled their new business agreement to propose to Italian companies our…
0 Comments2 Minutes
Post
18 April 2023PartnershipsUnified Communications
17 April 2023
Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft…
Microsoft Teams,Customer Service,Products
0 Comments5 Minutes
Post
17 April 2023Microsoft Teams,Customer Service,ProductsUnified Communications,Microsoft Teams,Customer Service
12 April 2023
Out-of-the-box support with WhatsApp integration
WhatsApp is a great leap forward for your customer service. You should adopt it as an additional…
Products,Unified Communications
0 Comments4 Minutes
Post
12 April 2023Products,Unified CommunicationsUnified Communications,Cloud Contact Center,WhatsApp integration
11 April 2023
Mida and Bludis: together to boost Italian companies UC
Mida is proud to share with you a new partnership to propose UC solutions to the Italian market. We…
0 Comments3 Minutes
Post
15 March 2023
Microsoft Teams: the latest updates – March 2023
Microsoft takes care to always enhance the user experience of its communication and collaboration…
0 Comments3 Minutes
Post
15 March 2023Microsoft TeamsUC Solutions,customer care,Microsoft Teams,Customer Service
8 March 2023
Why is flexibility essential for your contact center?
Choosing the right UC system for your customer service is a priority. Streamlining agents’ workflow…
Customer Service,Unified Communications
0 Comments4 Minutes
Post
8 March 2023Customer Service,Unified Communicationscontact center,customer care,Customer Service,customer experience,Cloud Contact Center
27 February 2023
Main pros of a multi-channel support
Providing satisfactory customer service makes a difference in your business growth. How people's…
0 Comments5 Minutes
Post
27 February 2023Customer Service
14 February 2023
Enterprise Connect: why meet us at booth 335?
The enterprise IT community is going to gather to share opinions about the latest technologies and…
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Post
14 February 2023Events and webinarsuc,UC Solutions,Enterprise Connect