One step into
the future
of telecommunications.

Mida Solutions is a high skilled young company based in Padova, Italy, closely working with the local University. The company was founded in 2004, by a team of telecommunication experts, with the mission to provide value added innovative technologies for communication.

Mida focus has been since the beginning technology and people, and this is the main reason of its success.

Work with us

Mida Solutions always focused on people and innovation as a winning point in a continuously changing market, providing a young and dynamic job environment, featuring strong relationships with the university of Padova and the world of research.

Products

Mida Solutions offers Mida Suite, as an integrated software package of value added applications for VoIP platforms.

This package is very flexible and reliable, providing a broad range of Software Applications, and is available in different versions, integrated with the leading VoIP technologies.

Support and Maintenance are available for all Mida Solutions Products.
Maintenance Agreement options for 1, 3 and 5 years are available in our Price List.

First Year Maintenance Agreement is mandatory; it is not mandatory for the following years, but all Maintenance Services will be provided only in case of regular Maintenance Contract in place.

Please enter your Partner area to get access to the service you need.

Contact us

Address:
Via Vigonovese, 115 - 35127 Padova - ITALY

tel: +39 049 760 185
fax: +39 049 870 8721
email: info@midasolutions.com

Commercial and sales: sales@midasolutions.com

Technical support: support@midasolutions.com

cisco
innovaphone

Solutions		Technology partners
Mida Solutions provides several different Applications Solutions in the IP Communication area. See how Mida Solution may help its customers to improve reliability and productivity by using Mida Solutions Software Applications. Industry Mida Solutions deployed several Software Application to improve users productivity and and efficiency in the Industry area. Main examples are: XML Services: This services create value for customers IP phones, implementing special fetaures available directly on the phones. Mida Advanced Billing, the Mida solution for Enterprise billing systems in VoIP networks. Mida Voice WMF, the Mida solution for remote Work Force Management in VoIP networks. Finance Customers in the Finance area have often a multi site organization, with one single entry point for VoIP Application Management in their VoIP networks. As an example, many Banks are currently implementing this Communication Network Architecture. In this technology framework, our solution for managing Automatic Call Distribution and Incoming Call Routing is what these customers are often looking for. Mida Solutions Queue Manager is currently deployed in many Banks and Public Companies to deliver Automated Attendant, Call Parking, Automatic Call Distribution (ACD) and Routing of incoming phone calls features. Mida Solutions Queue Manager is in the same time providing a powerfull Operator Console for managing all incoming calls from operator PC in an easy and efficent way. Mida Operator Console has been certified to be used by blind operators too. Healthcare industry This complete Application Framework, providing different functionalities, has been proposed with success to several Healthcare companies. It completes the capabilities of these customers VoIP networks by providing a fully feature Application Bundle, focused on solving Healthcare Companies communication needs. Mida Solutions Healthcare Bundle includes: Mida IVR capabilities, including Mida Voice Office Application, to provide voice applications and Interactive Voice Responder (IVR) solutions Mida Operator Console for incoming calls management, certified for blind operators Mida Billing Application, based on modular and open architecture, providing a fully featured and flexible set of Billing and Accounting Documentation Public administration In case of Public Administration and Government institutions, very important are all Applications that may enhance communication with, and responsiveness to, the public. Mida OpenIVR Solutions may create the difference, so improving company efficiency and customer satisfaction. Just a few examples on how Mida OpenIVR Solutions may help Public Administration institutions: Solution for Automatic Bill Availability Notification Solution for Bill Amount Notification.		Our technology partners.

New e-Framework 1.6.2 release is now available for download

2008-08-05

New e-Framework 1.6.2 release is now available for download in partner area. Check for release notes, improvements and simplified set-up procedure.

Mida i-Suite 1.5.4 release is now available for download

2008-08-05

Mida i-Suite 1.5.4 release is now available for download in partner area. Check for release notes, improvements and simplified set-up procedure.

New Mida Solutions Website

2008-08-01

The new Mida Solution Website is now available!!!!
Goal for this new Mida Solutions website is to deliver a powerful tool for business activities.

One step into the future of telecommunications.