Release C 3.4.1: the new features that improve Mida’s contact center efficiency
23 February 2024fax server,Attendant Console,Cloud Contact Center,Compliance RecorderProducts,News
To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…
Mida has been acquired by NUSO
13 December 2023UC SolutionsAgreement,Unified Communications,News
University City, MO. – December 13, 2023 – NUSO, a leading multinational service provider of proprietary cloud communications,…
8 things you may not know about...Mida's Attendant Console!
1 December 2023call management software,Attendant ConsoleProducts,Unified Communications,Microsoft Teams
Choosing the right operator console solution is a strategic business decision. Customer service is an important business card…
Microsoft Teams: the latest update - Fall 2023
7 November 2023Microsoft Teams,Microsoft Teams update,Microsoft IgniteMicrosoft Teams,Senza categoria
Microsoft Ignite is approaching (November 14-17 - official site) and many of the updates on new Microsoft Teams features will…
8 things you may not know... about Mida's Compliance Recorder!
26 October 2023Mida Recorder,Compliance RecorderUnified Communications,Products
We have spoken several times about our Compliance Recorder, delving into its security and reliability features, not to mention…
Why UC solutions are the right investment for finance companies
18 September 2023Attendant Console,UC Solutions,customer experience,Cloud Contact Center,Compliance RecorderProducts,Unified Communications,News
The financial sector is facing an important challenge: being able to reconcile the need for advanced technologies with the…
The benefits of UC solutions for small businesses
7 August 2023Unified Communications,UCaaS,hybrid work,SaaSMicrosoft Teams,Unified Communications,News
Small and medium-sized enterprises are key players in the economies of many Countries. In recent decades they have been…
Microsoft Teams: the latest updates
25 July 2023Microsoft Teams,Microsoft Teams update,Unified CommunicationsMicrosoft Teams,Unified Communications,Senza categoria
Microsoft's Teams platform is constantly evolving: several updates in the last months that include the use of avatars during…
Welcome Microsoft 1°Cloud Region in Italy
9 June 2023Azure Communication Service,UCaaS,Microsoft Cloud Region,Microsoft,cloud communicationsUnified Communications,News
That's all anyone has been talking about here in recent weeks, particularly since late May, when Microsoft made public the…
Mida and Ribbon: our joint proposition at Commsverse 2023
23 May 2023Commsverse,uc market,ucEvents and webinars,Partnerships
Commsverse 2023 is approaching: the biggest annual independent Microsoft Teams conference will take place on June…